HaptikWhatsApp Flows: Bringing Structure to Business-Customer InteractionsWhatsApp for Business has transformed the way businesses and customers interact, driving a slew of powerful use cases that unlock…1 min read·Nov 6, 2023----
HaptikHow Conversational AI can Automate Customer ServiceOffering instant responses, cost-efficiency, scalability, and personalized experiences — these are some ways that conversational AI is…1 min read·Oct 20, 2023----
HaptikLive Chat Agents in the Generative AI Era & What It Means for Customer SupportHuman agents are an intrinsic part of customer service even as the integration of Generative AI gathers pace. They help deliver…1 min read·Sep 28, 2023----
HaptikAI Chatbot: Why It’s Essential for Customer Self-ServiceCustomers today don’t wait around for resolution no matter how complex their query is. It means brands need a solution capable of resolving…1 min read·Aug 25, 2023----
HaptikGenerative AI: 5 Ways It Helps Prevent Ticket CreationThe quality of customer support can make or break a brand.1 min read·Aug 18, 2023----
HaptikCustomer Service: 5 Ways Generative AI Is Transforming the GameBusinesses globally and across industries are leveraging generative AI to improve customer service, making it more efficient and intuitive…1 min read·Aug 7, 2023----
HaptikTop 10 WhatsApp Business Solution Providers in 2023In the dynamic world of marketing, WhatsApp serves as the primary channel for brands to drive customer acquisition, engagement, sales and…1 min read·Jul 10, 2023----
Haptik3 Ways to Reduce Customer Acquisition Cost (CAC) on WhatsAppWhatsApp is a game-changer for businesses in today’s hyper-connected world. It helps them target and reach potential customers around the…1 min read·Jun 29, 2023----
HaptikBest WhatsApp Message Templates to use in 2023Ever since WhatsApp launched its Business API, brands across industries have jumped on the bandwagon. And why not? WhatsApp gives brands…1 min read·Jun 8, 2023----
Haptik3 Ways to Reduce Customer Acquisition Cost (CAC) on WhatsAppIn today’s hyper-connected world, WhatsApp Commerce has emerged as a game-changer, enabling companies to effortlessly connect with…6 min read·Jun 7, 2023----
