Language plays a key role in our day-to-day life, however, because it’s so ingrained in us we hardly notice the aspects that dictate how we speak, the language we use, and the pragmatics of it.
The influence of language needs to be factored into designing a voice bot, which tends to pose unique challenges compared to a text-based chatbot.
One of the challenges is managing the turn-taking in dialog in a conversation. Turn-taking must be factored in along with elements such as background noise.
In our blog, we illustrate how to design a powerful voice bot by taking into consideration the influence of native and non-native languages.
Read the full article: https://bit.ly/3UisZy5
