RCS Business Messaging: Everything You Need to Know

As businesses seek innovative ways to engage with their customers, Rich Communication Services (RCS)is the next-gen business messaging platform offering feature-rich experiences.

RCS supports multimedia elements like images, videos, and interactive buttons, along with enabling businesses to send branded messages with verifiable logos and colors.

What’s more, businesses can take it a notch higher by sharing high-quality content in the form of location pins, contact cards, live updates, and suggested replies and actions for interactive messaging.

From interactive promotions and appointment scheduling to order updates and personalized customer support — RCS empowers businesses to engage audiences effectively.

Dive into our latest blog for everything you need to know about RCS Business Messaging: https://www.haptik.ai/blog/rcs-business-messaging/