“It is the age of conversational marketing in which brands must engage, support and provide personalized experiences in real-time to keep customers happy and drive CSAT.
Chatbots are not only among the fastest-growing communication channels but also an integral part of brands’ digital strategy. With the help of chatbots, brands offer tremendous value at each stage of the customer journey.
Use cases powered by chatbots are numerous, enabling brands to personalize the shopping experiences, amplify engagement, generate leads, and more.
In our blog article, we discuss how your brand can leverage chatbots as part of your marketing strategy.
Read the full article: https://bit.ly/3GHCILv “