How to get started with WhatsApp Marketing Software in 2023

Haptik
2 min readFeb 28, 2023

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get started with WhatsApp marketing software

Social media platforms are a key part of today’s marketing strategies for contemporary businesses. In this regard, WhatsApp marketing software offers marketers a wide range of opportunities. Notably, more than five million brands currently use WhatsApp Business to connect with customers. With the continuously growing number of WhatsApp users, brands must update their marketing strategies to remain relevant and competitive.

WhatsApp marketing refers to using WhatsApp as a marketing tool to engage with prospects and existing customers. Companies can send personalized messages, important announcements, and offer promotional deals to their target audience through this approach. WhatsApp offers businesses a wide range of benefits, which include:

  • The ability to reach a massive audience and facilitate meaningful, two-way conversations with customers.
  • With 24/7 on-demand assistance, companies can establish trust, foster long-term customer relationships, and boost brand loyalty.
  • With personalized & timely notifications, brands can improve customer engagement and satisfaction and improve overall retention rates through targeted campaigns.
  • WhatsApp marketing software can be easily integrated with other cross-functional channels such as Clevertap, HubSpot, PayU, Shopify, and more.

This blog offers a comprehensive guide to effectively integrating WhatsApp marketing software into your organization’s overall marketing strategy. Key factors to consider when selecting the right WhatsApp marketing software, the optimal methods of incorporating it into your existing marketing mix, and finally, the most relevant goals and KPIs to measure success and achieve compelling business outcomes — we will cover all these topics here.

Click on any of the above points to read the full article.

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Haptik
Haptik

Written by Haptik

Global leaders in Conversational AI, powering Intelligent Virtual Assistants (IVA) that transform Customer Experience

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