For brands across industries, WhatsApp is the go-to channel for customer engagement. With the rollout of powerful commerce features, brands can use WhatsApp’s Business API to provide engaging shopping experiences for their customers.
The quality of shopping experience is key as close to 80% of global consumers point to it as a key factor in purchasing from a brand.
So, how does a WhatsApp chatbot help provide a delightful shopping experience?
Our blog article outlines four reasons as to why your brand needs a WhatsApp chatbot to deliver a shopping experience that is delightful, convenient and fosters a positive image.
Read the full article: https://bit.ly/3rGGRX8
